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Cookies Policy
Two Up Casino operates under a Curacao eGaming master licence (365/JAZ), issued to operator Blue Media N.V., and protects player data with 128-bit SSL encryption.
1. What are cookies?
Cookies are small text files that a website may store on your computer, mobile phone, tablet or other internet-connected device. They allow the website to recognise a device, remember certain information and support features during a visit or during later visits. Cookies do not usually contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may sometimes be linked with other information held about you.
Some cookies are placed by the website you are visiting. These are commonly called first-party cookies. Other cookies may be placed by service providers that support website functions, security, analytics, communications or advertising. These are commonly called third-party cookies. Third parties may use their own technologies in accordance with their own privacy information and applicable requirements.
The term cookies may also include similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies, including remembering preferences, measuring website use and helping to protect accounts.
How long cookies remain on your device
Session cookies operate only while your browser is open or while you remain on a particular session. They are generally removed when the session ends. Persistent cookies remain on your device for a set period or until you delete them. The retention period may vary depending on the purpose of the cookie, your settings and the provider responsible for placing it.
Cookies may be used whether you are browsing the website, creating or accessing an account, using account functions, viewing information about games or services, or interacting with communications from us. If you use different devices or browsers, your cookie choices may need to be applied separately on each one.
2. How Two Up Casino uses cookies
Two Up Casino may use cookies and similar technologies for several legitimate and practical purposes. The precise cookies used may change as the website, its features and supporting services develop. Cookies may be used to support the following functions:
- Essential operation: to allow the website and its core functions to work, including navigation, account access, session management and secure areas.
- Security and fraud prevention: to help identify unusual activity, protect accounts, maintain website security and support the prevention of unauthorised access, misuse or fraudulent behaviour.
- Preferences: to remember choices such as language, display settings, consent selections and other settings that make the website easier to use.
- Performance and analytics: to understand how visitors use the website, identify errors, assess page performance and improve content, functionality and user experience.
- Functionality: to provide services or features requested by you and to remember information needed for those features to operate as intended.
- Communications: to understand whether certain website communications have been viewed or used, where this is permitted and appropriate.
- Advertising and measurement: where applicable, to help present or measure advertising, promotional content or campaigns and to understand the effectiveness of those activities.
Essential cookies are generally required for the website to operate properly and may not be available for full opt-out through the website's preference tools. If you block or delete these cookies, some functions may not work, and you may be unable to access parts of the website or maintain a secure session.
Non-essential cookies, such as certain analytics, preference or advertising cookies, may be used only where permitted by applicable law and according to the choices available through the website or your browser. Where a consent mechanism is provided, you can use it to accept, reject or adjust categories of non-essential cookies.
Information collected through cookies
Depending on the technology and your settings, information collected may include your device type, browser type, operating system, approximate location, IP address, pages visited, links selected, dates and times of activity, referring website, general usage patterns and interactions with website features. This information is generally used in aggregated or pseudonymised form, although it may be associated with your account or other information where necessary for security, functionality or the purposes described in our Privacy Policy.
Cookies are not intended to override your account settings, responsible gambling controls, identity checks, age restrictions or other safety measures. Information obtained through cookies may be used to support the operation and security of these measures where appropriate.
3. Managing cookies and your choices
You can manage cookies in several ways. Where available, the website's cookie preference tool allows you to select which categories of non-essential cookies you will accept. Your choices may be saved in a cookie or similar technology so that they can be remembered. If you clear your cookies, use a different browser or use a different device, the preference tool may ask you to make your selection again.
You can also control cookies through your browser settings. Most browsers allow you to view, block, restrict or delete cookies. Browser instructions vary, so you should check the help or settings area of the browser you use. Some browsers offer options such as blocking third-party cookies, deleting cookies when the browser closes, or notifying you before a cookie is stored.
- Blocking all cookies may affect website operation and could prevent account or security features from working correctly.
- Deleting cookies does not necessarily delete information already collected or stored by us or another service provider.
- Cookie controls may apply only to the browser or device on which they are set.
- Opting out of advertising cookies may not stop all advertising; it may instead mean that advertising is less relevant to your interests.
- Some website functions may require cookies even if you have declined non-essential cookies.
If you have enabled privacy features that send a browser signal about your preferences, the website may respond where required or technically able to do so. The availability and operation of these signals can vary between browsers, devices and services.
Mobile devices and applications
If you access our services through a mobile device or an application, similar technologies may be used instead of, or alongside, browser cookies. Your device or application settings may provide controls for advertising identifiers, permissions, analytics or other tracking technologies. Changing these settings may affect the functionality or personalisation available to you.
4. Third parties, privacy and policy updates
We may use service providers to help operate, secure, analyse or improve the website and services. These providers may process information obtained through cookies or similar technologies on our behalf, or may use their own technologies when providing services. Their use of information may be governed by their own policies and terms. We do not control every technology used by third parties, so you should review the relevant third-party information where appropriate.
Information collected through cookies may be handled, stored or accessed in Australia or another location, subject to applicable privacy requirements and the arrangements described in our Privacy Policy. We take reasonable steps to ensure that information is handled appropriately and protected against misuse, interference, loss and unauthorised access, modification or disclosure.
Our Privacy Policy provides further information about how personal information is collected, used, disclosed and protected, as well as information about your privacy rights and how you can raise a privacy concern. If cookies collect or relate to personal information, the relevant provisions of the Privacy Policy also apply.
Changes to this Cookies Policy
We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our practices, or applicable legal and regulatory requirements. When the policy is updated, the revised version will be made available on this page. The updated policy will apply from the date it is published, unless a different date is stated.
Questions and concerns
If you have questions about this Cookies Policy, your cookie choices or the handling of information collected through cookies, please use the support or privacy contact options made available on the Two Up Casino website. Do not include sensitive account, payment or identity information unless it is specifically requested through a secure channel.
By using the website after any policy update, you acknowledge the revised approach to cookies and similar technologies. You can change your preferences at any time through the available cookie controls or your browser settings, subject to the effect those changes may have on website functionality.